Welcome to ONYXmobile. We provide on-location mobile auto repair services, bringing certified mechanics directly to our customers. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you book a service, visit our website, or communicate with our team.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
We collect information that is necessary to schedule and deliver our repair services, process payments, and communicate with you. This includes:
We use the information we collect solely to operate our business and serve you better. Specifically, we use it to:
We do not use your personal information to build advertising profiles, and we do not sell your data to any third party.
We do not sell, rent, or trade your personal information. We may share limited information with trusted third parties only in the following circumstances:
Any third party that receives your information is required to handle it responsibly and in accordance with applicable privacy laws.
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server storage, and access controls for internal staff.
While we do everything practicable to protect your data, no system is completely immune to risk. We cannot guarantee absolute security and encourage you to use strong passwords and secure networks when sharing personal information online.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining service records, honoring warranty obligations, and complying with legal requirements. When your information is no longer needed, we will delete or anonymize it in a secure manner.
Repair documentation, including photo reports and service records, may be retained for up to three years to support warranty claims and customer inquiries.
Our website uses cookies and similar technologies to understand how visitors interact with our site, remember booking preferences, and improve overall performance. Cookies are small files stored on your device that do not contain personally identifiable information unless you have provided it.
You can control cookie settings through your browser. Disabling cookies may affect certain features of our website, including the booking form functionality.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.
Our website may contain links to third-party websites or services, including payment platforms and review sites. This Privacy Policy applies only to information collected by ONYXmobile. We are not responsible for the privacy practices of any external website and encourage you to review their policies independently.
Depending on your location, you may have certain rights regarding your personal information, including the right to:
To exercise any of these rights, please contact us using the information provided below. We will respond to all valid requests within a reasonable timeframe.
We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes have been posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us.
